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FutureofWorking.com | Career Advice for the Future When giving a speech or presentation, how you start can make or break you. You want the beginning to be strong and instantly pull your audience in so that you have their full attention from the get-go. Here are 25 effective ways to start a speech or presentation. 1. The Common Ground Open Opening with a real life experience, goal or interest is a great way to grab the attention of the audience to show them that they can gain something by listening to you. By establishing common ground with the audience, especially if it is done with humility and grace, you put yourself on the same level as your audience. If you are an elderly CEO of a company and you discuss finances with a group of younger entry-level employees, you have to share your own business experiences when you were younger so that the audience will better understand your message. 2. Ask a Question If you want to make your audience think right away, ask them a question to start your speech. Ask either a rhetorical or literal question. Whether or not an answer to that question is called for, when people are posed with a question that matters to them, they will intuitively answer. When you ask a question, raise your hand to indicate what you want the audience to do. After asking a question like "How many people here are self-employed?", see if any audience members raise their hands. Take advantage of this engagement by getting into the heart of your speech. 3. Quote Sometimes it is as easy as opening with a relevant quote. You can set the tone for the rest of your speech if you have a quote that is memorable. You should keep in mind that whoever you quote has to be well known by the audience because if it is someone like your next-door neighbor, the quote will fall flat with everyone. If you are discussing topics related to politics, for example, it is wise to quote a former United States President. "If there is anything that a man can do well, I say let him do it. Give him a chance." -Abraham Lincoln 4. The Contrast Open If speeches feel like boxing matches to you, this type of opening would often be used. Showcase the difference between diametrically opposed concepts, positions, ideas or words, and the end result will be that some audience members will feel persuaded to change their perspective or embrace something new. There are always two sides to every story, and both sides have to be equally presented. What are the differences between a need and a want? Obstacles and opportunities? Problems and solutions? Highlighting the differences will get audiences to understand the points you are trying to make. 5. Tell a Story Before making the key points of your speech, telling a story to start can draw your audience in. Some of the most powerful words that can immediately grab the attention of the audience would be "Once upon a time" because regardless of age people will love stories of any kind. When you start your speech with a line like "Once upon a time", the audience will know that a story is coming. People will immediately calm down, become quiet, and listen to what you have to say. Whether it is fiction or non-fiction, telling a story will resonate with audience members. 6. Imagining Something If you want people to go on a unique journey with you, encourage them to imagine certain scenarios. For example, if you are working for a non-profit organization that brings water to people who lack the resources to get water, a good opener would be something like "Imagine being thirsty all the time, but never having anything to drink." By having them imagine scenarios like that, you make the audience a part of your presentation. They can actively empathize and engage with the content of your speech because they actually put themselves into that setting. 7. Humor Though this should never be forced onto the audience, when properly implemented you will put a lot of smiles on the faces of those you speak to. Being funny during a speech can be very difficult, but it is a way to give yourself relief as a public speaker. Telling jokes in your opening is a sign to the audience that you don't take yourself too seriously, and that they can relate to you in some way. One witty opener would be "If you can hear me, please start clapping as to confuse those that cannot make out what I am saying." 8. "This Day In History" Open One main reason why audiences gather to listen to speeches is that they can learn something. If you start your speech with a historical fact, the audience will immediately pay attention. For example, if the day of your speech falls on March 5, you would open your speech with "On this day, March 5, 1963: the Hula Hoop, a hip-swiveling toy that became a huge fad across America when it was first marketed by Wham-O in 1958, is patented by the company's co-founder, Arthur "Spud" Melin. An estimated 25 million Hula Hoops were sold in its first four months of production alone." 9. Thank the Organizers and Audience If you want to stick to the basics of public speaking, simply mention the people who made it possible for you to have a presentation. Thanking the event organizers and the audience compliments them, makes them feel proud and happy about your presence, and strongly connects you to the audience. Refer to the person who introduced you to one or more of the senior people in the organization in the audience, and compliment that person as a showing of respect. Be humble and genuine in your positive comments toward the organization. 10. Positive Statement Staying positive throughout a speech can be challenging, but it will become easier if you start your speech with a positive statement. You can begin by telling the audience how much they will like and appreciate what you have to say. For example, you could say something like "You're really going to enjoy the time we spend together today. I'm going to share with you some of the most thought-provoking ideas my company has ever made." The upbeat tone of this opening is enough to make the audience invested in whatever follows. 11. The Skeptical Audience Open A doubting audience is a difficult audience to handle. From the start, they may not trust your ideas or they could be against what you are proposing. Whether they were disappointed in the past or if they are simply stuck in their ways, they will put up a brick wall in front of you. The more hostile the crowd, the faster you must address the gap. Blending your goals and the needs of the audience requires a careful combination of anticipating the major objections, avoiding defensiveness, acknowledging the obvious truths early, and understanding the divided loyalties between the intractable, the undecided, and the supportive. Identify which of those must hear your message and adjust accordingly. 12. The Puzzle Open Brain teasers and mind puzzles tend to capture the attention of audiences that like to be given mental exercises. As the audience tries to figure out what it will take to solve them, they become highly engaged with the practice. Capitalize on this behavior by proposing a riddle, asking a puzzling question that you promise to reveal in the end, and suggesting that the audience complete a mathematical equation and promising to give the answer context as you go along during the speech. Alternatively, reveal one puzzle piece after another throughout the course of your speech to help your audience find the right solution. 13. Refer to Current Events Bringing documentation of something that is currently relevant to the public will help you to illustrate your point the way you want to. Use a current event story that is on the front page of your local newspaper to transition into your subject, and hold it up as you refer to it in your introduction. This serves as a visual image to the audience that they will keep in their minds as they see you hold up this documentation. When they hear you recite or read a key point of the news story, they will carefully pay attention to you. 14. Refer to a Recent Conversation One way to keep the topic you wish to talk about relevant to the audience is to refer to a recent conversation you had with someone attending this public speaking event. Hours or minutes before you get on stage to address the audience, you could be engaging in a thought-provoking conversation with someone in a lobby, and that person might tell you that this is one of the best times to be working in a specific industry. It is likely that many audience members will share the same view as that person, so when you mention this conversation in your introduction they will have something to relate to. 15. The Activity Open An active audience is one that will be more likely to keep listening to you after you finish your introduction. Keeping an audience preoccupied with an activity works well during training sessions and workshops when you are trying to teach a specific skill. Engaging in activity right from the start allows the audience to recognize the benefits of listening to your message. The activity has to be fun but also challenging enough. If they quickly get through it they will spend the rest of the workshop sitting in their chairs doing nothing. 16. The Study Hall Open If you are someone who loves using data-heavy charts and graphs to illustrate your points, you have to be careful about how you present your data to the audience. While they want to be informed, people in the audience also don't want to be bombarded with too much information all at once. Establishing a school setting and distributing paper handouts of data to your audience to begin your session helps them to follow along. Ask them to read the charts and graphs, and following their review you are well on your way to making your key points. 17. The PowerPoint Open When PowerPoint technology is used correctly it is a highly effective tool for the audience. Otherwise, it immediately makes your presentation feel boring. Slides that are overly literal will fall flat, but conceptual and eye-catching images give strength to your words. Pick captivating and intriguing images. If you present a talk on how to make ice cream, you could begin with a slide that shows the finished product of your ice cream brand. Describe the process of making ice cream in your introduction, and as you proceed you show slides in reverse, moving from final product to the very beginning. Along the way, you guide the viewer through each step. 18. The Audio Clip Open Your voice remains front and center for your talk, but additional sounds can bring more clarity to your message. Your words will be given more meaning with the help of a short audio clip as it makes your message more memorable. If you are teaching a music school, you can include two brief audio excerpts, a before and after of student instruction. Though your words do matter, these clips can have a better impact in persuading students to join your school. Audio testimonies, song recordings, oral accounts, and speech snippets all make for good audio clips. 19. Silence A subtle pause of silence, even if it extends to only 10 seconds, gives your audience enough time to sit and quiet down. Most audiences expect a speaker to begin right away. If you want to get the attention of an audience, taking that extra pause will help your cause. People will start wondering why you are being so quiet as they gather around, and when you break your silence and start speaking you can use that pause to illustrate a key point. Sometimes the main challenge in public speaking events is to get the audience into a silent state. 20. The Challenge Open Audiences want to be challenged and motivated to contribute to something they feel passionate about. Open your speech with a challenge if you are looking to increase sales, raising money for a project, asking for volunteers, or wanting legislative change. It isn't just about buying into your message but also taking the actions to manifest it. Start your speech with something like this: "Leaders see possibilities where followers see obstacles. I am here today to call for leaders to encourage those who are unsure about the project to look past the stumbling blocks we face in the development of this local park and consider giving citizens a better environment." 21. Multiple Choice Test Presenting your own multiple-choice test can draw your audience to your topic, and this approach is tailor-made for a talk with multiple perspectives about an issue or different solutions to the same problem. An example of this open would be to say the following: "As a company, we have several routes we can take regarding growth and increased sales. We could a) buy smaller companies to diversify our portfolio of services, b) move resources to focus on only a few, or c) we could opt to franchise. After we evaluate these options together, I will offer the option that I think is the way for us to go." 22. The Mystery Open The odds are likely that your audience loves to solve mysteries. Whether they are read in books or watched on television, mysteries grab the attention of people simply because of the uncertainty that is wrapped around them. When using this open present some clues on stage, regardless of which side of the argument they lean towards. Remind the audience of these clues throughout the speech and encourage them to come up with their own conclusions before revealing how your mystery gets solved. 23. Have Audience Members Talk to Each Other All audiences will be sitting close together in a setting where they will be visible in front of you, so you might as well take advantage of this. Encourage people to talk to others that are sitting next to them, and specifically to let them know what they would like to learn from your speech. Encourage your audience to discuss with each other any particular points. Any commands or show of leadership on your part will easily influence the audience, as long as you do it with confidence. 24. Bring Up Statistics Even if you don't bring any charts or graphs to illustrate your points, simply mentioning important statistics will resonate with the audience to get your message across the right way. Statistics have the potential to trigger the emotional appeal of the audience. One example of presenting statistics in your open would be something like: "In 2019 there were 152,000 homeless people roaming the streets in California. By 2025 that number is expected to nearly double." This kind of open highlights the need to address the problem of homelessness because the statistic is powerful, personalized and surprising. 25. The Unexpected Definition Open Dictionaries are obviously accurate, but there are times when words gain more power when they are redefined. If you are a valedictorian and you want to share how much your fellow students mean to you, the open can go like this: "The dictionary defines classmate as a member of your class, but my definition for you all is much broader than that. We were friends, teammates, and mentors. As worthy opponents, we challenged each other on the field and in the classroom. And, we now can define ourselves as fellow graduates." Conclusion How you start your presentation will depend on what kind of presentation you are giving, and what tone you want to set for your audience. Regardless of which you choose to begin with, incorporating one of these strong tools into your speech ensures that your presentation is a success from the very start.
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50 Communication Tactics | Killer Communication Tactis and Advice It is not an exaggeration to suggest that effective communication skills are some of the most important skills you can have in your life. Amazingly though, good communication skills are rarely worked on and many people have barriers to effective communication. If you suffer from problems concerning verbal and non verbal communication, you will find the following article very helpful as it includes 4 powerful tips on how to communicate effectively. Be Aware Of Your Body Language It is important, regardless of where you are and who you are communicating with, that you pay attention to your body language. For example, imagine your partner has asked if you will discuss something with them and while you say you are open to that discussion with your mouth; your arms are crossed and you are looking at your phone. What does this tell your partner? It certainly doesn't suggest that you are interested in speaking to them about anything. Non-written and non-verbal cues often give away more about how we are feeling and what we are thinking than you probably think. Even when you are not explicitly or directly communicating wit your mouth – remember that you are communicating with your body. A good tip is to think about your toes or use a "power" pose if you need a confidence boost before a big presentation or talk. It is also helpful to research what other people's body language can tell you, to help you respond to them more effectively. Be Specific While Being Concise Whether you are presenting a new strategy at work or speaking to your partner about your future plans together, your audience will lose interest quickly if you include too much useless information and don't stay on point and keep things brief. The word brief actually doubles as an acronym – background, reason, information, end, follow-up. Although this is normally applied to writing emails that are short but to the point, it is something you should consider applying to all forms of communication. Couple this with the 7 C's of good communication – clear, concise, courteous, complete, coherent, correct and concrete and you will be better able to get across everything you need to without being too wordy. Develop Empathy Another way to improve your communication skills is by developing empathy, by taking time to see someone else's point of view. This helps you get over much of the anxiety and difficulty you may have about communicating with others and will help you respond to others more effectively. Listen Attentively As important as all of the points above are, the most important tips for overcome problems with your communication skills is learning to listen properly; that is, listen attentively. Although you probably think of communicating from the point of view as being the one communicating; listening skills are just as crucial. Listen closely and carefully. It can be hard work but it is worth keeping in mind that any good conversation is a string of words connected elegantly with listening.
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Lure repaints available per custom order BNT Custom Floating Bucktails The BNT Original Cedar BOILE-R-MAKER SPECIALYou know its ours because our bucktail really floats and has dual treble hooks on every size we custom build! Above, the Original cedar BNT Boile-R-Maker Specials in size #8 blades and dual treble hooks! Above, #8 blade Boile-R-Maker Specials custom colors for clients Above, #10 blade Boile-R-Maker Specials in Brown Sucker and Walleye color patternsAbove, a custom built Boile-R-Maker Special in size #6 blade with perch JigSkinz and dual trebles! Contact us for custom builds of the Boile-R-Maker Special firstname.lastname@example.org The BNT Marabou-N-Feather InlineAbove, BNT Custom Lures, Marabou-N-Feather inlines, dual #8 blade, dual treble, "Spring Sucker", "Nuclear Perch" and "Black Bird" Available on the BNT Premium Lures E-store Page Introducing! "The BNT BASS Collection"Boat-N-Tackle Outfitters is now building custom bass lures and rigs -BNT Chatterbait Dancer Jigs-Brush Jigs-Poison Swingtail Jigs-Floating Jigs-Round Jigs-Weedless Football Jigs-Swimbait Jigs-Herring Underspin Jigs-BNT Frog Stinger Hooks-BNT Prop-On-Top-Rubber Baits-Bass Crankbaits-Custom buildsand More! The BNT Weedless Frog Stinger Available in two weedless VMC hook sizes BNT Weedless Frog Stinger now available in white! Available on the Custom Built E-store page 3 Also, add a BNT Prop On Top to your frog lures along with a BNT Weedless Frog Stinger. Large, medium and small sizes in different colors available! BNT Prop On Top available on the Custom Built E-store page 4 The New BNT"EIGHT"Inline Dual #8 blades with the all new BNT Wide "SILICONEFLASH" skirts!Custom order at email@example.com Wide silicone strands with a flash coating Limited Edition available on the BNT Premium Lures E-store Page Krezy Buzz Inlines Available for custom builds many color patterns and hook choices Contact us for custom firstname.lastname@example.org We can build new, and re-build your old bucktails back to new condition! The BNT Herring Head Under Spin Swim JigAvailable for custom pour and powder paint colorsAbove, 1-1/2 oz. size swim jig with an 8" black grub tail and a 3-1/2 size black willow blade Thank you for stopping at our booth at the 20th Annual Fishing Flea Market in Rolling Meadows, Illinois Above, our booth at the show with custom lure builder and owner Drew(Photo by BNT Pro Staffer Greg Alwes) Talking with our friend, BNT Network Partner, Fishing Lure Historian, National Freshwater Hall of Fame Inductee, writer for Midwest Outdoors Magazine, owner of Historical Fishing Display, Dan Basore (Photo by BNT Pro Staffer Greg Alwes) Above, our custom lure builder Pro Staffer, Luke, at the BNT booth at the 2018 Fishing Flea Market The BNT SPRING SHAFT INLINE BucktailAvailable for custom order in multiple blade sizes, colors and flashabou colors "BNT LOON"Custom dual #8 .040 blade inline with .062 stainless steel wire, dual VMC 4X trebles, solid brass beads, nickel lure body, black and white hand tied Magnum Flashabou Contact Us Today!Email:email@example.com See the current BNT Network Raffle going on now! Click the ticket: We Create Custom Poured and Powder Painted Swim Jigs, Round Jigs, Weedless Brush Jigs, Weedless Football Jigs, Custom Skirts (rubber, silicone, bucktail, feather, rattles, tails) and more! Available for custom orders Above, the BNT Root Beer Collection "FIGHTING CRAW"The Original Fishing Connection "Fighting Craw" by BNT Lures A few color patterns are available on the Fishing Connection E-store Click here:Fishing Connection E-store Two time winner (2017 & 2018) of the most bass caught in 24 hours Larry M. used a "Fighting Craw" jig both years. Custom color builds for special ordersCustom build pricing applies The BNT "Fighting Craw Extreme" Powder Painted, Baked, Weedless Stand Up Brush Jig, Rattles and Custom Colors Available for custom order Custom color builds for special ordersCustom build pricing applies BNT CUSTOM PAINTEDMUSKIE/PIKE SIZEDTOOTHACHES AVAILABLE FOR CUSTOM PAINTING ORDERS 51 lb. lake trout caught on a BNT repainted lure!Ken K. in Canada, July 2019 Repainted flatfish lure body on the BNT epoxy drying rack We pour custom lead rigs Custom lure painting The BNT Buzz Frog with a custom poured rubber frog tail BNT Custom EPS Floating JigsAvailable in different sizes, shapes, hooks and custom colors We also sell bottles Expandable Polystyrene, EPS Beads, High Impact Foam!Buy our EPS bottles on the Custom Built Lures E-Store Page 2 (Click above) The Original "BNT Crank Length Extender" "Gets the rear treble hook back closer to those less committed fish following your crankbait" -BNT Larger .051 wire size model available on the BNT E-store Page 3 (Lure blank shown not included)Available for custom order in different lengths and wire diameters and also with dressed trebles From A Fish Photo...To A Custom BNT Lure! Our pro staff of custom lure builders can build and paint any custom lure for you! Or, we can rebuild, modify, re-paint or fix your old broken lures. Don''t throw them away, let us rebuild them! From lure blank, to custom painted lure, in any fish color pattern, or, come up with a color pattern you wantWe can build your lures with custom painted blades Custom rear bucktail hand tied and glittered epoxy trailer treble hooks available for custom order The Next Generation Of Spinnerbaits! The All New BNT Wide Pattern Spinnerbaits Collection The "BNT2X4" SpinnerbaitPhotos above are the BNT2X4 1oz. A lot going on, in a small space! Dual hook spinnerbait with four blades Photo above: BNT2X4XL Muskie/Pike size with 1-1/2oz. lure bodies (coin shown above is a penny) BNT2X4 and BNT2X4XL are available on the BNT E-store Page 6 Custom colors available for custom orderIn 3/4oz., 1oz. and 1-1/2oz. versions For custom colors, email us below: firstname.lastname@example.org Also in the the BNT Wide Pattern Spinnerbaits Collection: The BNT Springer Willowleaf Triple Spinnerbait1 Oz. size above1/4 oz. size above Available on the Custom Built Lures E-store page 5and Custom Built Lures E-store Page 6 Models available in 1 oz., 3/4 oz., 1/2 oz., 3/8 oz. and 1/4 oz. sizes.Muskie/Pike sizes (1-1/2 oz. and 2-1/2 oz.) available.Custom colors and sizes available for custom order, email us below: email@example.com Custom BNT marble painted Toothache for a client. 16 different colors in stock for endless color patterns! The BNT Pike Rig! Above, a rigged BNT Pike Rig with a large custom poured jig and a 6" grub tail Available on the Custom Built Lures E-store 2 The Custom BNT "Muskie" and "Pike" Lure Collections!Above, Custom 110 Minnow "BNT Golden Hash Brown Muskie"Above, Custom 110 Minnow "BNT Muskie" Above, Custom 110 Minnow "BNT Pike" Above, Custom 7" Large Minnow "BNT Muskie" with custom tied bucktail rear treble Above, Custom 7" Large Minnow "BNT Pike" with custom tied bucktail rear treble Custom color patterns available for custom orders BNT Custom Lure Repainting! Do you like a lure body but don''t like the color pattern? Want it painted another color?"Supreme Pumpkinseed" custom color above From stock colors: To custom colors!"Supreme Pumpkinseed" custom color above for a client Custom BNT lure repainting orders availableDozens of color patterns possible! Email us for details: firstname.lastname@example.org Do you want a different fishing lure than everyone else? Do you want a lure you already own, changed or rebuilt? Do you have a favorite lure color that you want built on another type of lure? Let us build a custom lure for you! The BNT Bass-A-Matic BucktailAbove, the BNT "A Bite Longer" inline spinner. Available on the E-store Page 5 Are you ready to get your D''BADD-ON?A Double Bladed Add On for your lures. Give those old lures a different presentation Buy them on our E-store here:D''BADD-ON E-store Introducing the Oxymoron of Fishing Lures!The BNT"Pretty Crappie"Big Shorty Lure This version, and more, of the Big Shorty Lure is available for purchase on the E-store and at Fishing Connection *Custom painted blades available upon custom order. Below, a Big Shorty with custom painted crappie blades The CustomBNT "BronzeBack" BucktailDual #10 custom painted blades, New Custom "BNT Offset Hook Coil" (See photo below), Black/Bronze/Orange Holographic Flashabou, Dual 5/0 VMC Treble Hooks, Solid Nickel lure bodies and components, 3x triple split rings, .051 stainless steel wire Available on the BNT Premium Lures E-store Page The "BNT Offset Hook Coil"Adds a second level of hook bite below the bucktail. Gets the hook away from the main body of the lure for better hook up and for short strikes. Available for custom order on our custom bucktails in different lengths away from the main wire! The BNT Offset Hook Coil can also be added into existing bucktails (depending on model of bucktail brand) The "BNT Springer Leader"Extreme heavy duty spring lock leader in two lengths, 8-1/2" and 12-1/2", .051 stainless steel wire, 200 lbs. ball bearing swivel, .051 stainless steel spring lock wire Available on the Custom Built Lures E-store 2 Custom lengths available via custom order "Please fasten your seatbelt and keep your reel in the right position!" Our "BNT Airlines" lures are ready for launch!Above, "Chippewa Airlines" Our Custom "BNT Airlines" bucktails. With dual #10 blades, dual 5/0 VMC treble hooks, .062 stainless steel solid wire and 1/16", 480 lb. stainless steel airplane cable Available on the BNT Premium Lures E-store Page Limited Supply!Available at the BNT E-Store Page 2!Click herewww.billsmagicjuice.com "A Polymer fishing rod cleaner and polish that works great!" - BNTAlso, we have the new Bill''s Magic Juice Fly Line Cleaner and Conditioner We buy old fishing rods, old reels, old lures, antique lures, old outboards, trolling motors, old fishfinders, locators and used fishing equipment (In the northern Illinois area only. Prices dependant on condition and resaleability) Contact us at: email@example.com We are an Official Dealer in Illinois for Orderable at Fishing Connection Tackle Shop **We do not have a cart function on our E-store pages since we are a custom lure builder, and most lures when purchased are built, boxed and shipped in the order they come in. If you have multiple lures on any E-store pages that you want to order with us, please email us your order to:firstname.lastname@example.orgWe will send you a PayPal invoice via email to pay by credit card. We will only charge the amount of shipping costs to ship your custom lure order in one box that fits your item(s) safely.
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L''OCCITANE En Demande - Malaysia MORE GREAT WAYS TO SHOP AT L’OCCITANE ORDER & COLLECT is now available at all L’OCCITANE stores nationwide! Order, pay & collect in-store in just 3 easy steps. No minimum purchase required. For our valued members who are planning to redeem their points or birthday rewards, this is a convenient way for you to shop & collect your products. Need it on the same day? Just place your order before 3pm
Mobile World | Bulk Whatsapp Marketing Malaysia Mobile World is a leading Asian mobile technology portal. We have readers from Malaysia and Singapore. Mobile World Magazine is published monthly. Interactive websites and mobile communities add to the print presence. We now branched out to mobile, mobile TV site and is experimenting with a mobile version too. MobileWorld is all about the mobile lifestyle. We cover stuff like mobile phones, smartphones, mobile marketing, mobile gadgets and everything else to do with the mobile industry. The Future May Not Be Wireless For the last 10 years or so, wireless technologies have been the darlings of the communications industry – and rightfully so. Wired technologies have struggled to bring services to the whole world. Wireless technologies on the other hand seem unstoppable; there are more than 4 billion mobile phone users in the world today and their reach is truly global. But in a twist of poetic justice, it looks to be time for wired technologies to lord it over their wireless counterparts. The reason for this is the explosion of data consumption by internet users. There is an unbelievable amount of data being consumed these days by users accessing media rich sites like YouTube, Flickr and Facebook. One statistic will put this all into perspective: every minute, 20 hours of video are uploaded to YouTube. Data consumption rates have naturally been crashing through the roof. Cisco estimates in a study that the average data consumed per household is 11.4 GB per month. That’s global figures, mind you, which includes countries with slow first generation Internet infrastructure. Now mobile Internet usage is booming and that is sure to add even more strain to the networks. Wireless service providers are beginning to realize that they will not be able to provide the bandwidth that will be required going forward in the short to medium term. The wireless spectrum has limits and there are limits to how much one can cram frequencies with data. This is why mobile users have connectivity problems. When mobile users access the Internet from the same base station, they are sharing the bandwidth available and as more and more users connect to the Internet, the speed slows and at times, there are outages. So wired technologies like Fibre-To-The-Home (FTTH) have to come to the fore. They will be able to cope with the demand for today’s data hungry applications and tomorrow’s cloud computing. Now you understand why the High Speed Broadband (HSBB) is crucial to this country (and also why it is long overdue). I am not saying that mobile operators will go away – far from that. Mobile lifestyle is a megatrend and that will continue. It’s just that the realization has come that mobile won’t be able to meet all the demand and the better strategy may be for it to provide truly mobile Internet access; leaving the job of providing main Internet usage to its wired counterpart. There’s going to be another consequence to this boom in data consumption that consumers won’t like. The days of unlimited access – in wireless for sure and probably in wired – will come to an end. The world has been lucky because a lot of infrastructure was laid during the dotcom boom days and the glut kept prices very low. Those days are coming to an end and be prepared to pay for data usage like you pay for electricity. Maxis has already put in place its wireless/wired strategy. The idea is that in the future, one company will provide Internet access per se to a consumer. At home or the office, that access will be over wire and when on the move it will be wireless. It will be a single account–multi technologies package. The other mobile operators will have to have similar strategies. TM of course is nicely placed in this area. It can combine with Celcom to provide a complete package. So don’t just cut your wires just yet. They will be vital to your Internet experience very soon. Motorola launches Android smartphone DEFY Motorola has launched the Motorola DEFY, an Android smartphone that is water and scratch resistant, as well as dust proof. That is especially true for the 3.7-inch touchscreen made from Corning Gorilla Glass which can resist impact and scratch damage. The phone also has CrystalTalk PLUS that cuts down noise with two microphones which filter out background noise and amplify the voice. The installed browser supports Flash video, and the 5-megapixel camera shoots with flash, digital zoom and auto focus. The phone uses DEFY or Digital Living Network Alliance (DLNA) to stream, store and share content with devices like HDTVs, game consoles and PCs. DEFY can also be a 3G mobile hotspot to connect up to five WiFi enabled devices. As for music, the phone can display a song's lyrics using Connected Music Player, which can also discover, stream and identify music from the phone. The Motorola DEFY will be selling for RM1,599 before this Christmas but you can get it for RM999 with Maxis Value Plus plans and a data bundle. Samsung to launch four more phones in by year end Samsung Electronics will launch four more phones in Malaysia, Colin Hew, its assistant manager for Services & Solutions, Mobile Phones, told an informal media gathering at Starbucks, Bangsar Village II in Kuala Lumpur on 15 December. They are the Wave 533 2G phone, the Wave 723 3G phone, the Ch@t 322 dual-SIM 2G phone and the single-SIM Ch@t 335 with WiFi. Both Ch@t devices have a QWERTY keyboard below its screen in BlackBerry-style, while the Wave 533's QWERTY keyboard slides out sideways. Wave is Samsung's name for its bada OS phones and with these two new models, Samsung would have launched a total of four Wave phones this year. The other two are the first Samsung Wave (S8500) announced in February and the Wave 575 announced in October. Both are already available in Malaysia. Galaxy are its Android phones, while Omnia are its Windows phones. “So far we have sold over one million bada OS phones as of July,” said Hew. Samsung intends its open sourced bada OS to provide smartphone features on feature phones at affordable prices. The two Ch@t devices run Samsung's proprietary firmware. A premium device, the Wave 723 has a unique leather flap which protects its screen. It's a 900/2,100 MHz 3G/HSDPA and a quadband GSM/ GPRS/EDGE phone, with a 3.2in WQVGA TFT-LCD touchscreen, TouchWiz 3.0 UI, A-GPS, WiFi b, g & n, 5MP auto-focus camera with LED flash with smile-shot, panorama shot, geo-tagging and image editor, Dolfin 2.0 browser with multi-touch zoom and accepts a microSD card of up to 32GB and has a 1,200 mAh battery. Measuring 109.5 x 53.9 x 11.8mm, the 723 retails at RM939. Besides its slide-out QWERTY keyboard, the Wave 533 is slightly less well appointed with a 3.2MP camera without flash and accepts up to 16GB microSD card but otherwise shares the same features as the 723. The Wave 533 is slightly bigger at 109.5 x 55 x 15.15mm and retails for RM699. Meanwhile, the Ch@t 322 has a `1.3MP camera, 2.2in TFT display, measures 109.5 x 60 x 12.3mm, weighs 95g and is priced at RM449, while the Ch@t 335 has a 2.4in QVGA display, a 2MP camera, measures 111.2 x 61.2 x 11.9mm, weighs 100g and retails for RM359. Both have an optical Trackpad. These basic models still are Samsung's biggest earners and these Ch@t phones are aimed at teenagers and those in their early 20s. As to whether prices of Android phones having drooped below the RM1,000 mark competing with its bada OS handsets, Hew said that just as with netbooks which all cost more or less the same now, Samsung is banking on its physical and software features to sell. Apps the way forward While Samsung phones already come integrated with Twitter and Facebook apps, it actively works with apps developers, including big boys such as Gameloft, Electronic Arts (EA) and location-based navigation app provider Route 66 to provide apps on its phones and it splits the revenue 70:30 in the developers' favour, which is straight revenue, since buyers pay the Samsung Apps store by credit card, with no revenue to operators. “Apps is the way forward,” said Hew. “The popular ones are games, social networking apps or even trivial apps such as Hit my Boss, where users take a picture of their boss, put it in an avatar and punch it, or one where the screen apparently cracks when you touch it.” The Samsung Apps store began carrying paid apps since September, with prices ranging from around RM4 to RM40. Currently 80% of apps on the App store are free apps. However, Malaysia isn't the best market for developers to make money, since while Malaysians download around 100,000 per month from the Samsung App store, which is the second highest; they mostly are free apps, while more Singaporeans are willing to pay for apps, so Malaysian developers should look overseas if they want to make money from apps. High Priced High Speed Broadband The topic of the moment has got to be HSBB. It is certainly telling of the state of our broadband today that the arrival of what we are going to call high speed broadband for the next few years has generatedso much buzz. I, of course, welcome Unifi, the brand name of Telekom Malaysia’s fibre optic offering. If everything goes well, our office area will have this service before the end of the year and we do plan to sign up for it. But it is important that we – as with all Malaysians – do not get too caught up in the hype and in the process, overlook several key points. First, the pricing is high. We’re already paying very high prices for Streamyx and now, we’re being asked to pay RM149 for 5 Mbps, RM199 for 10 Mbps and RM249 for 20 Mbps for home packages. Business packages are even crazier. Only the 5 Mbps package priced at RM199 is barely affordable to average sized businesses.The RM599 package for 10 Mbps and RM899 for 20 Mbps, I believe, could only be afforded by public listed companies. The smallest businesses will have to stick to Streamyx, the way I see it. For comparison, Singaporeans pay about S per month for 10 Mbps and a bit more that S for 15 Mbps. Don’t even try to explain this off by pointing to exchange rates. The fact is that Singaporeans earn dollar for dollar the same as us, meaning that an executive who earns RM1800 in Malaysia would earn SG00 if he worked in Singapore. That makes our high speed broadband three times more expensive than Singapore! Malaysian blogger Ariff Shah lamented on his blog that broadband in Russia is cheap too, at RM50 for 5 Mbps and RM73 for 10 Mbps Malaysians badly need low-cost high-speed broadband. Already faced with mounting costs of almost all items, average Malaysian consumers will be crippled with these package prices. If no action is taken to reduce prices, HSBB will, I fear, be taken up only by the wellheeled.That will just widen the digital divide and go counter against the government’s aspirations of equal access for all Malaysians. Beyond pricing, another area to keep in mind is the speeds being offered. While 10 Megs up and 10 Megs down will be incredibly fast to consumers long surviving on 500 Kbps down and 100 Kbps up, how are we going to compete when Singapore introduces their Next Generation Nationwide Broadband Network (Next Gen NBN) which will offer speeds up to 1GB and beyond. 1GB, if I can stress, is another way of writing 1000 Mbps, a hundred times faster than our 10 Mbps. Singapore’s communications services regulator IDA says on its website that “As early as 2010, users will be able to enjoy a myriad of services delivered over Singapore’s ultra-high speed Next Generation Nationwide Broadband Network (Next Gen NBN)”. Frightening? I hope so because we need to redouble our efforts to bring ultra high-speed networks to Malaysia and at the same time, I do apologise for not talking about wireless this month but this topic is too important to be ignored. Broadband affects everyone these days. Time For Free Voice Calls? It’s a cliché often repeated by mobile industry followers; that voice would one day become a commodity and even possibly free. I’ve been hearing such statements for years now and it hasn’t happened yet. Phone bill has remained relatively stable all this while and I don’t expect to wake up any day soon to learn that my service provider has made all calls free. It would be a dream come true but there’s no way that Maxis, Celcom, DiGi or UMobile will do this anytime soon. Not unless they want to commit suicide. Right to this day, most of their revenues (and profits) come from voice calls. But that long awaited moment, widely predicted by many industry followers worldwide, may not be too far way. Tectonic shifts taking place in the mobile industry are heralding the days when voice will become a commodity. It may be completely free or almost free. Consider the evidence. Last year, UK’s mobile operator, 3 UK announced that its subscribers would be able to make unlimited Skype-to-Skype calls and messages ‘forever’. All they needed was a compatible handset and a SIM card. The calls are truly free and users do not even need to pay data charges for making these calls. Then, earlier this year, US operator, Verizon Wireless partnered with Skype to bring free Skype-to-Skype calls to its subscribers. Their only condition: these subscribers need to have a data plan. I had been expecting something like this. Competition (and price pressures) has become very fierce, especially in areas where mobile penetration have reached 100%. Mobile operators need to do something drastic if they want to shake up the incumbents. Of course, I just told you that most of their profits come from voice. So won’t they be killing themselves? I think not. For proof, let’s examine some financial data. ARPU stands for Average Revenue Per User. Financial analysts look at three ARPU figures when evaluating the performance of these companies. These are Postpaid ARPU, which is what an operator would be collecting monthly from an average postpaid subscriber, prepaid ARPU, which is the monthly revenue from a prepaid user and blended ARPU, which is the amount that an average subscriber pays monthly to the operator, when all subscribers are lumped together. The idea, of course, is to maintain or grow ARPU figures. In Malaysia, postpaid ARPU is around RM107 for Maxis, RM101 for Celcom and RM84 for DiGi. Prepaid ARPU is RM40 for Maxis, RM41 for Celcom and RM50 for DiGi. Blended ARPU, to me, is the most revealing because it shows how much an average subscriber – when both prepaid and postpaid customers are added together – pays per month. The big three Malaysian mobile operators receive on average, give or take one Ringgit, RM55 for every subscriber on their records. Here’s where it gets interesting. By getting RM55 per month from a mobile subscriber, our three telcos have been wildly profitable. Maxis, for instance, made more than RM2 billion in profits in 2009. We all know, of course, that the current battle is about mobile internet. Telcos want their subscribers to take up data plans on top of their voice plans. Early adopters and power users might do that but the average subscriber is going to balk at paying higher mobile phone bills. An average postpaid user is already paying RM100 per month on phone calls. Now telcos want him to take up a data plan that will add RM50 to RM100 per month to his bill. That’s going to raise his bill by at least 50%. Well, I think that many users are not going to let their bills go up by that much. The only way to get them to take up data plans would be to sweeten the deal by bringing down their voice bills. Imagine a scenario where a telco announces a RM150 plan that consists of unlimited data, local calls and text messages. Such an offer would immediately attract a lot of consumers as they would save money on calls and SMSes. Telcos will benefit because they will now be getting RM150 a month from that consumer, which is higher than the RM100 they are making from an average postpaid user today. Sounds like a plan, doesn’t it? I’ll even go out on a limb and predict that we will see something like this in Malaysia by 2012 latest. Don’t bet against me; I predicted an iPad-like device years before Steve Job came up with it. Dig up old copies of MW and you’ll see that prediction. Little Birds Beat News Sites This Sunday, We joined what must have been the majority of Malaysians in following the results of the Hulu Selangor by-election. The whole day long, I sought out reports of how the polling was going on. After 5 pm, I eagerly consumed every report that I found which shared updates of unofficial vote counts as they trickled into the counting station. As I did that I was reminded of that magical night of March 8, 2008 when I did the same thing albeit on a much larger scale. I was struck then by how much things have changed since then. No, I’m not referring to the voter swing that took place in Hulu Selangor; this is a technology magazine, remember? I’m referring to the way I obtained my information this time around compared to last time around. To get the General Elections results two years ago, I set up a scratch command centre that consisted of two PCs and a mobile phone. Since internet traffic was at a peak then, most of the sites that had the latest information were pretty much inaccessible. I opened up multiple tabs of sites like Malaysiakini each one pointing to different mirror sites. I also pointed my browser towards many other sites. That way, I ensured that I got updates from one page even if the others crashed. It was chaotic and the internet connection barely held steady that day. Those websites coupled with lots of text messages received from friends all over Malaysia ensured that I knew relatively early that a political tsunami had struck the nation. This time around, it was completely different. We did not go online on my PC. Thanks to TM, my Streamyx was down for most of the day. But even if it was working, I wasn’t really planning on using it except as a backup. My updates this time around came solely through my mobile phone and not even one of the updates came as a text message. Neither did I access Malaysiakini or the Malaysian Insider on my mobile the way I did back in 2008. I occasionally went to those sites mainly to keep up with other breaking news. But my election updates were exclusively delivered over Twitter. Not only did I get vote updates in almost real time, Twitter did not crash because it is designed to bear heavy traffic. This, I realized, was a perfect example of a trend I have spoken a lot about over the last few years. As mobile wireless broadband becomes increasingly prevalent, people will move away from PCs and do more and more stuff on mobile devices – even things that may seem at this point in time as better done on a personal computer. Getting election results on my phone was a perfect example of this. Without a mobile device, it would have been easy to conclude that a PC was the better alternative but in actual use, the Twitter-Mobile combination proved better. The other interesting point you may have noticed is that the apps changed as I moved this task onto my mobile. I moved from blogs and news sites to Twitter simply because it was the best tool. The lesson here is that innovation will always ensure that new technologies will rise and eclipse current dominant technologies. As a user, I was simply delighted that Twitter made it very easy and enjoyable. From a developer perspective, the implications are enormous. We’re still doing a lot of stuff on PCs. People who figure out how to move those tasks onto mobile devices stand to win big in the next few years. Or developers could just focus on improving existing solutions. For instance, there’s no way I will place any bets on how I will be accessing the results of the next General Elections. By next year, something completely different may emerge which could eclipse Twitter. Isn’t mobile technology wonderful? Youtube Music is a Boomer When I was doing my degree in IT, I sort of developed a sense of how would you call it, affection for all things Unix. Partially because the university that I was in did pretty much everything in Unix. From the first thing you saw in the computer labs, right down to the assignments that you were given, there was no way to escape from it, unless you were one of those die-hards who believed that Windows was the be-all, end-all. As a home user, it seemed to fulfill quite a bit of my daily needs, with the exception of perhaps, games. Nevertheless, it was the overall style of Unix that kind of drew me to using it as often as I could. Minimalist programs, one separate application for every function, and the fact that since it’s so different from the rest of the world, protection from your non-nerdish friends snooping around on your PC because they don’t know how to use the damn command-line. Unless you’re into Ubuntu, which I don’t really have a liking for. But it is because of these factors that have caused me to turn cynical, especially towards programs that seem to suck your computer’s resources, rather than utilizing them properly. Programs such as Youtube Music and Ovi, which in my opinion, do a lot more harm than good. At least, if you tend to use your memory and/or CPU from frugally. Sure, they’re full of functions and features, enough to keep you interested for as long as possible. But there were times when I wondered if I really needed all these extra bells and whistles. I just installed Youtube Music, and by the powers of Greyskull, it ticks off at 93MB. Ovi is hardly any better, which is quite bemusing really, especially when all you intend for is the syncing of your mobile phone. I start to sneer whenever an installation file starts off at more than 75MB in size. Chances are that they’re probably going to expand in excesses of 200MB or so. And let’s not forget that each time some of these applications are started up, they end up using every resource possible. So much so that if you try to multi-task, you’re going to end up being more than a little frustrated. That’s as big as some OSes go, seriously. Now, I can understand if it was a graphics rendering thingy, or a proper sound editing tool, because most everyone knows that they need all the power and memory that they can get. But a program that lists the music in your iPod, plays them, uploads them from your computer? Sure, it has the additional stuff like podcasts, radio and yada yada, but you can’t help but feel overwhelmed at times by some of these things. Especially if you don’t use them, now or in the future. Of course, Linux distributions aren’t without their own forms of bloatware. I’ve seen my fair share of bumbling programs; stuff that should have been revamped totally, or just coded by someone else altogether. Firefox falls into this category especially. Once a fast and light piece of work, it’s now so big and unwieldly, that it should probably audition as a stunt double for a Boomer. And I don’t mean the Grace Park kind too. Some of you are going to argue that with the way things are going for computers, worrying about application sizes shouldn’t be a problem. With Moore’s Law in place, today’s computer powerhouses should be as fast as tomorrow’s calculators. But does that mean that tomorrow’s music players should take the same amount of resources as a graphics renderer today would? If so, I’m a little worried. Note: Sure, I don’t use Unix as much as I used to. In fact, I actually use Windows 7 a lot these days. Largely because my primary computer happens to be a netbook, to which supporting drivers tend to be at times, insufficient. And I’m also too lazy to install a Linux system on my netbook. Talk about whinging, eh? But then again, I want to play games without worrying about how to get it working on Wine. Spam, spam, glorious spam It was said in Sun Tzu’s Art of War that knowing is half the battle won. Although it has to be said that there may be times when you can happen to know a bit too much. "Sun-Tzu. Bad-ass." source: realestateradiousa.com As much as we’d like to believe that we’re more advanced or intelligent than our Middle-Age/Iron-Age counterparts, it has to be said that we’re no more human than they were. And that means we’re finite, limited to a certain amount of physical (or in this case, mental) capacity. Some have even coined up a term for it, calling it information overload. "Paper Mountain. Lady not included." source: acit.lbcc.edu I couldn’t agree more, although it’s not surprising, given the world that we live in. Never in human history has the power of the media been at the fingertips of the receiver, where a viewer can expect to tune into Al-Jazeera over satellite television, open up his Twitter or Facebook and have a little banter with his friends. And that’s not taking into account other sources, such as newspapers, SMSes, and if you’re old enough to remember them, pagers. "The future!" source: inetengineers.com Not a problem for me, considering that I don’t follow that many people, and that I tend to choose my information sources, rather than have them come to me on a plate. Nevertheless, there may be some of you who happen to have taken in more than you expected. Of course, the other way to go about it is to just remain aloof and practice a form of selective reading/information-gathering. It’s actually a lot easier than it seems, unless you have a sentimental attachment to those that you follow. 1) Have a ‘no info’ periods where you’ll ignore or close your mail client/Twitter/Facebook/whatever. 2) Categorize your information into groups. Make lists, mail folders. 3) Unfollow people who don’t really matter. Yes, it may seem like you’re shutting them out of your lives, but you could do without all the clutter. 4) Cut back on your podcasts or news stories. Decide on a few high-quality blogs or websites instead of the whole lot, and then let the rest go. 5) Don’t feel pressured to reply to every single tweet/FB-note that you receive. Read, and then move on. Reply only if you have to. "Unless you're of course, some sort of troller." source: redwing.hutman.net (Flame Warriors by Mike Reed) For those of you who find hard to deal with your information overload, there are some tools, such as TwitCleaner. Which kind of helps, if you’ve got more than a few people on your Twitter lists. Mobile Operating System Woes I have difficulty comprehending this. I get developers complaining all the time about why there are so many mobile operating systems. They say it’s difficult to code for so many operating systems. It makes their job harder and they cannot reach all mobile users easily as they have to create different versions of their apps for each operating system. Some users too, aren’t exactly ecstatic about the bewildering options that face them when they hunt for a new phone. One told me that he dreads having to learn how to use an unfamiliar phone, which is why he has happily stuck to his trusty old three year old device. I can understand where both of these sentiments are coming from but I have to say that I don’t agree with them. In fact, I strongly believe that consumers and yes, developers too, should celebrate the many operating systems that are flourishing now.Any economist will tell you that we are witnessing competition in action. And as we all learnt in our Commerce classes in secondary schools or MBA sessions ,competition is good for the consumers. Apple IOS and Samsung Android are the future Think about it, if Apple did not decide to come up with the iPhone, we would all still be carrying Nokia Nseries phones or BlackBerry devices. Believe it or not, Nokia launched the Nseries in 2005. A full five years later, that series is still around. Only when it felt the heat did Nokia awake from its slumber and work at coming up with better devices. Google’s roll out of the Android operating system is keeping Apple on its feet. The reason why we are seeing rapid launches of new iPhone models is because Apple can see Android looming in its rearview mirror (some say it’s even overtaken Apple but that’s a topic for another day). With the smartphone side of the business exploding like no one’s business, even behemoths like Microsoft is reentering the market. Whether Windows Mobile 7 will cut it or not is immaterial. The point is that all this competition is benefiting us users like crazy. We get amazing mobile devices at very competitive prices. Developers too should be prostrating themselves before every single mobile operating system. The way I look at it, the more shops I have available to sell my products, the better it is. Apple’s App Store is notoriously difficult to gain access to. Developers have to wait months to get apps approved and if their app is rejected, Apple does not tell them why. Plus it is terribly crowded, which means that apps will find it hard to get noticed. Along comes Android Marketplace and now developers have a brand new, less crowded (at least for now) store to sell their apps. There’s also the fact that each operating system reaches unique segments of users. A developer who only develops iPhone apps will never be able to reach users who don’t like Apple products. Or take Samsung’s operating system, bada. By the end of this year, I fully expect to see bada powered smartphones selling for around RM500. At that price range, millions of people all across the world who would never be able to afford an iPhone will be able to enter the smartphone owners club. So I say, let us all rejoice that we have so many operating systems to choose from. Consumers get to choose from so many car brands, soft drink makers and television manufacturers, so why should the mobile phone industry be any different? Got anything to share about the mobile industry in general and the Malaysian mobile scene in particular? We’d love to hear from you.